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The Accreditation Unit, within the Office of Professional Compliance under the direction of Captain Robert Sessions, maintains the agency's national and international accreditations. The Unit is also responsible for reviewing and maintaining the agency’s written directives, for example, PCSO General Orders, Department Directives, Division Procedures, and all forms used by the agency. All publications and agency forms are extensively reviewed for compliance with all applicable accreditation standards before being disseminated to agency members.

Robert Sessions

The Polk County Sheriff’s Office voluntarily participates in ten accreditation and inspection processes to reinforce the agency's commitment to meeting and exceeding standards of professional excellence.

Maintaining accreditation programs exemplifies the agency’s dedication to continued professionalism by adhering to established standards that promote efficient use of resources and enhance public service delivery. Each accreditation process requires an in-depth review of every aspect of the agency’s organization, management, operations, and administration, which include:

  • Establishment of agency goals and objectives, with provisions for periodic updating;
  • Re-evaluating how agency resources are being utilized in accordance with agency goals, objectives, and mission assignments;
  • Re-evaluating agency policies and procedures, especially as documented in the agency’s written directive system;
  • Systematically conducting a review and assessment of the agency’s policies and procedures, and making necessary adjustments to ensure compliance with the accepted standards for each accreditation program; and
  • Proof of compliance with the standards as determined by an assessment team sent by each accreditation commission to conduct an on-site review of the agency’s own policies, procedures, and practices.

Please contact us with any questions regarding our policies or procedures.


Further down on this page, you will see the various accreditation programs. Among them is CALEA (Commission on Accreditation for Law Enforcement Agencies, Inc.).

CALEA maintains an access portal which allows for comment and feedback with regard to the Polk County Sheriff's Office reaccreditation status. 

To submit your comments and feedback to CALEA about the PCSO's quality of service or other information relative to the accreditation process, CLICK HERE.




deputy using radar
BCI Detectives on scene in the woods

Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA)

calea-law-enforcementThis accreditation program recognizes professional achievements for addressing and complying with established standards developed by law enforcement practitioners covering a wide range of up-to-date law enforcement topics. Compliance with 462 standards is required for CALEA accreditation, the “gold star” for law enforcement. The agency was initially accredited in 1994 and has been successfully re-accredited at each review, receiving its most recent re-accreditation in November 2023. The agency has received a Certificate of Advanced Meritorious Accreditation in recognition for having been CALEA accredited for 23 continuous years. CALEA conducts on-sites every four years. The next on-site is scheduled for August 2027.

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Commission for Florida Law Enforcement Accreditation, Inc. (CFA)

law-enforement-accreditationDeveloped by the Florida Sheriffs Association and the Florida Police Chiefs Association, this law enforcement accreditation process requires compliance with professional standards designed specifically for Florida law enforcement agencies. In June 2019, we transition to the Commission' new program, CFA Core Competencies Program (Core). This program is only available to agencies who maintain continued accredited status with the CALEA Advanced Law Enforcement program. With this program, the agency is required to comply with 96 standards. The agency was awarded its initial accreditation in 1998, and subsequently re-accredited every three years, the last of which was April 2022. The next on-site is scheduled for April 2025.

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Florida Corrections Accreditation Commission, Inc. (FCAC)

fcacThis accreditation program addresses every aspect of the detention process: admission, classification, housing, sanitation, food service, security, training, and medical. The Florida Model Jail Standards provide the primary basis for compliance with 260 accreditation standards. PCSO earned its initial accreditation in 2000 and has consistently maintained accreditation every three years, most recently in July 2021, earning 100% compliance in both applicable mandatory standards and non-mandatory standards. The next on-site assessment will be conducted in July 2024.

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National Commission on Correctional Health Care (NCCHC)

The NCCHC accreditation program provides standards to address the topics of medical and mental health care in prisons, jails, and juvenile confinement facilities; and compliance with 59 standards including the general areas of care and treatment, health records, administration, personnel, and medical-legal issues. This accreditation was received in 1985 and consistently maintained through the last on-site review in 2022. The next on-site review is scheduled for June 2025.

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National Institute of Governmental Purchasing, Inc. (NIGP)

nigpThe Polk County Sheriff’s Office was the first law enforcement agency in the nation to obtain NIGP accreditation. This accreditation program recognizes those agencies that lead with best practices in the public procurement process. The agency's compliance with the applicable performance standards desmontraest quality, efficiency, and effectiveness in government purchasing. In May 2023, the agency was awarded its 7th consecutive NIGP accreditation since the initial accreditation, awarded in March 2002. It is up for review in March 2026.

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Public Safety Communications Accreditation Program (PSCA)

calea-public-safetyThis accreditation program for public safety agencies provides the best professional requirements and practices for public safety communications. This process requires compliance with 208 applicable standards as part of the internal review and assessment of our public safety communications functions. The agency was awarded its initial accreditation in 2002 and has been successfully re-accredited every review cycle by the CALEA Commission, the most recent being in March 2021. The next assessment is in November 2024.

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Public Safety Training Academy Accreditation Program (PSTAA)

calea-academy-accreditationThis accreditation program requires criminal justice training academies to comply with 160 standards in the areas of policy and procedures, administration, operations, and support services. The Kenneth C. Thompson Institute of Public Safety, a joint partnership between our agency, area law enforcement agencies, and Polk State College, was the first community college training academy in the nation to earn this accreditation. The agency was awarded this accreditation in March 2007 and has been re-accredited at every review. In March 2024, the agency will receive its 5th PSTAA accreditation.

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International Academy of Emergency Medical Dispatch (IAEMD)

iaemdAgencies desiring recognition as an Accredited Center of Excellence are required to complete a self-assessment study based on the 20 points of accreditation requirements established by the academy. The academy’s accreditation process and the associated Advanced Medical Priority Dispatch Systems (MPDS) protocols are based on generally accepted medical dispatch practice standards as published and promulgated by the National Association of EMS Physicians (NAEMSP), the American Society for Testing and Materials (ASTM), the American College of Emergency Physicians (ACEP), the U.S. Department of Transportation (USDOT), the National Institutes of Health (NIH), and the American Medical Association (AMA), among others. The Emergency Communications Center was initially accredited in 2010 and most recently re-accredited on January 20, 2022. It is up for review in November 2024.

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Florida Telecommunications Accreditation Commission (FLA-TAC)

fla-tacThe Florida Telecommunications Accreditation Commission establishes standards, oversees an accreditation program, and awards accreditation to compliant Florida Communications Centers in the law enforcement, fire rescue, and emergency medical services disciplines. Compliance with 82 standards is required for FLA-TAC accreditation. In 2015, the agency first received FLA-TAC accreditation and received its second re-accreditation in June 2021. It is up for review in May 2024.

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International Academy of Emergency Fire Dispatch (IAEFD)

iaefdThe International Academies of Emergency Dispatch (IAED) has also established a standard of excellence for agencies to maximize the efficiency of the emergency fire dispatch system. This standard of excellence is based on the implementation and maintenance of fire priority dispatch system protocols established by the International Academy of Emergency Fire Dispatch. In early 2016, the Emergency Communications Center completed the self-assessment required for emergency fire dispatch accreditation. In March 2016, official notification was received that the Emergency Communications Center successfully met the accreditation requirements and was recognized as an Accredited Center of Excellence for emergency fire dispatch. Re-accreditation was awarded in April 2022. it is up for review in March 2025.

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